Conditions and rules

Legislation

Kasino.dk is the holder of a Danish gambling license and operates in accordance with the Danish gambling legislation currently in force, under the supervision of the Danish gambling authorities, cf. Danish gambling law.

Kasino.dk complies with the required standard for random games, defined by the Danish gambling authority. The Gambling Authority is responsible for all controls related to gambling in Denmark.

The Danish gambling legislation including announcements, guides, steering letters etc. forms the basis for terms and conditions of use of Kasino.dk, and thus also for the agreement between Kasino.dk and the customer.

the customer is irrevocably subject to applicable Danish gambling law.

Definitions

Game account
A gaming account is the name of the account created for a customer. The account is used to access games at Kasino.dk. The gaming account is used for any transaction between Kasino.dk and the customer.

Bonus
Kasino.dk may in some cases offer a Bonus to the customer for participation in games at Kasino.dk. This Bonus will appear as a specific offer. Only one bonus per household, IP address, gaming account and person can be used.

Kasino.dk may, with final binding effect between the parties, decide to cancel a customer's bonus if Kasino.dk considers that the conditions set out in the specific offer or the terms of the bonus are not met.

The decision of Kasino.dk is final and cannot be brought before the court. If the rules on bonuses described in offers or terms are not respected, bonuses and any winnings obtained by bonus are lost and do not come to the customer.

Tournaments
Kasino.dk may in certain cases offer the customer to participate in a tournament. Rules for participation will in each case be stated in that tournament.

Kasino.dk may decide individually, with final binding effect between the parties, to cancel a customer's participation in a tournament if Kasino.dk considers that the conditions set out in the specific offer or in the terms described for tournaments are not met.

The decision of Kasino.dk is final and cannot be brought before the court. If the rules for tournaments described in the offer or terms are not complied with, any winnings obtained by the tournament will be lost and will not be paid to the customer.

Account rules

Registration of customer relationships and creation of a gaming account at Kasino.dk can only be made by persons who comply with these requirements:

• Year of birth
• Not declared personal bankruptcy
• Is a natural person
• Not under the age of 18 or under the age of 18
• Not registered in ROUS
• Mr Bandler on his own behalf and own resources
• Has Danish residence
• Has Danish, Greenlandic or Faroese CPR number. Or other approved documentation for identification if the customer does not have a CPR number

the customer is required to immediately inform Kasino.dk if one or more of the above requirements are no longer met.

Kasino.dk does not allow employees or partners to withdraw winnings; if you have a Kasino.dk gaming account during your appointment, this account must be suspended. Contact Kasino.dk customer service for further guidance.

Registration as a customer at Kasino.dk is done by creating username and password, as well as name, address and CPR number.

When the customer creates a customer relationship and accepts these terms, the customer consents that Kasino.dk obtains information for verification of the customer's identity, including name, address and CPR number, and verifys the customer using the Central Personal Register.

If verification is not possible in the Central Register of Persons, the customer shall submit evidence of the authenticity of the information in the form of a copy of the passport or driving licence and health card to: customer service@kasino.dk. Kasino.dk may at any time require further identification, or renewed identification of the customer.

At all logins, Kasino.dk checks whether the customer is registered in the gaming authorities register for voluntarily excluded players (ROFUS). If this is the case, the customer will not be able to access his gaming account at Kasino.dk.

the customer must use MitID at all logs after 30 days in his gaming account at Kasino.dk.

It is the customer's responsibility that all information entered in the registration is correct. Kasino.dk reserves the right to correct the customer's information if there is a discrepancy between the specified information and the information contained in the CPR registry.

When establishing customer relationships, the customer shall provide the intended amount of gambling.

Until the above described information is checked and verified by Kasino.dk, a temporary account may only be opened unless the customer is listed in the RFOS (Register for self-closed persons). No funds can be paid out from the temporary account and no more than a total of DKK 100.00 can be paid into such account.

In accordance with Danish gambling legislation, the customer's identity must be validated within 30 days. If validation is incomplete or if the required documentation is not provided within 1 month, the temporary account will be closed.

When closing the gaming account, the customer can only recover the remaining portion of the transferred amount after the copy of the ID and debit card has been sent. This is required to prevent misuse of the customer's debit card. Thus, any winnings of the customer cannot be paid out and are attributed to Kasino.dk.

If there is any change in the information provided by the customer in connection with registration at Kasino.dk, including change of the customer's address, the customer is required to update its information at Kasino.dk or contact our customer service.

A person can only create one gaming account.

A gaming account is personal and the customer is not allowed to access or leave his or her log-in identity to others in order to log in to the account.

the customer's ability to keep an eye on the misuse of his account. This is done by looking into account history after changes made by others, balance and last log-in. This information is available under My Account. The customer is required to immediately notify Kasino.dk if the customer detects or suspects that others are abusing the customer's gaming account.

When registering the customer relationship, the customer must provide his email address and at the same time allow Kasino.dk to use the email address for current offers, bonus offers and news. This can be unsubscribe from Kasino.dk.

Kasino.dk reserves the right to block the customer's gaming account at Kasino.dk at any time if this is required for security reasons.

If funds are held in a gaming account that is either inactive (described below), suspended or a temporarily self-closed account, the funds will remain in the gaming account.

If there are unfinished bets in the gaming account, the bets will be valid and will not be cancelled until after 48 hours. If the customer wants the funds paid out, he must contact customer service.

Finally, even if the funds are decommissioned, the funds will be paid out to the customer's bank account immediately after the exclusion has taken place.

If validation of the customer's CPR information is not achieved prior to cancellation, in the event of funds being placed in the gaming account, the customer will be contacted for the purpose of paying them insofar as the customer's own deposit is involved. Any winnings in this case cannot be paid out.

4.14

KASINO.DK reserves the right, with final and binding effect, to:

4.14.1

Refuse to register a customer relationship and/or close an existing gaming account, as well as terminate a customer relationship without justification. When a gaming account is closed, the account will be paid within 5 working days.

4.14.2

Reject payments without justification.

4.14.3

Suspend and/or unsubscribe a customer's participation in previous, current or upcoming competitions, games, tournaments, bonuses or other activities on websites belonging to Kasino.dk, and also confiscate funds available in the gaming account if the customer is suspected of having been unduly gained through cheating, including but not limited to agency surf or account closure, etc.

This applies including but not limited to robots, machines, computers, software or other automatic system, designed or suitable to win over the client program and/or Kasino.dks software.

During a suspension period, the customer cannot close his gaming account. Once the Kasino.dk has decided whether to close the account, a reasoned decision with documentation will be sent to the customer and to the Gaming Authority.

4.14.4

Retention and set off deposits in a gaming account if the conditions are not met or if Kasino.dk has reasonable suspicions that the customer has illegally obtained access to the funds.

4.14.5

Deny payment of deposits or otherwise restricting the customer's gaming account if Kasino.dk considers that the customer has inappropriately acquired a gain by, for example, exploiting technical errors in gambling, or by otherwise having used Kasino.dk's websites inappropriately. Incoming on the gaming account will not be released to the customer and the existing gaming account or temporary account will be immediately suspended or closed.

4.14.6

Delete all bonus funds and wins won by unsubscribe from a gaming account if the customer has not fulfilled the conditions for that bonus or has violated the conditions for Kasino.dk.

4.15

Kasino.dk offers a bonus together by setting up customer relationships or by depositing money into the customer's gaming account. The rules for obtaining this bonus are described in the marketing material concerned.

4.16

An inactive account is a gaming account that has no log-in and/or log-out for a period of more than 12 consecutive months.

5. Payment rules, entry and payment

5.1

Payment can only be made to a Danish.Easy account. associated with the customer's CPR number. Upon withdrawal, the customer is required to log in or log in with MitID.

5.2

It is not possible to participate in games at Kasino.dk on credit, or otherwise to play for more than deposits in the customer's gaming account.

5.3

Kasino.dk keeps the customer's funds separate from Kasino.dk's own funds on a offsetting account, created in a Danish financial institution.

5.4

Neither Kasino.dk nor the customer can cause transfer of deposits, betting marks, bonuses or similar between Game Accounts.

5.5

All winnings are entered into the customer's game account immediately after the game is completed.

5.6

Kasino.dk receives the following payment cards: Visa Dankort, Visa, Visa Electron, MasterCard and Maestro. Kasino.dk does not accept cash payments, bank transfers and the like. All prices are stated in Danish kroner (DKK) and include any VAT.

5.7

Kasino.dk reserves the right to charge a small fee when paying money as described on the Payout website.

5.8

No interest shall be attributed to the customer's deposits in the gaming account.

5.9

In its gaming account, the customer has access to information about the game account's balance, account history (including bets, winnings and losses), deposits, withdrawals, and other related transactions. Information for the last 90 days is available in the gaming account. At the request of the customer, Kasino.dk provides account statements for all transactions in the gaming account during the last 12 months.

5.10

Maximum payout per day: The maximum total amount that can be paid daily to a customer, defined as a 24-hour period between the times 00.00 and 23.59, from Kasino.dk, is DKK 250,000.00. Customer agrees that Kasino.dk cannot be held responsible for any requests for payouts over this limit, within every 24-hour period. Subject to the above, Kasino.dk may, at its sole discretion, choose to pay out larger amounts and winnings to a customer.

Kasino.dk performs additional checks regarding payouts in addition to kr. 250,000,00, and this may result in payments over this limit taking up to 3-5 days.

Kasino.dk reserves the right to also perform additional control procedures on random payouts regardless of the size of the payouts. All winnings will be available in the customer's Kasino.dk account.

5.11

It is possible at any time for the customer to set daily, weekly or monthly limits on the deposits to the associated gaming account or the amount of the gaming facility (included in the gaming account). Increase in a previously fixed deposit limit enters into force 24 hours upon request. A request for cancellation or a higher deposit limit can be made through.My Account. at Kasino.dk when the customer is logged in.

The customer acknowledges that Kasino.dk is not responsible for refunding or refunding any total deposits made by the customer in violation of its desired deposit limit if this is achieved by circumventing the system.

The customer's deposit limits are fixed by the customer himself and are therefore on the customer's own responsibility. When a new deposit limit is fixed, it then enters into force.

5.12

The customer does not declare that he has been in possession of funds held in the customer's gaming account at any time illegally. If this is the case, it may lead to police notification and immediate closure of the gaming account.

6. Responsible game

6.1

It is possible at any time to request temporary or definitive exclusion from gambling on the Kasino.dk website via (.https://kasino.dk/account.). In the event of temporary exclusion, the gaming account will be disabled during selected periods. On final exclusion, the gaming account will be closed and the customer relationship will cease. A new gaming account for the same customer can be created at the earliest after 1 year. Any funds released will be paid out.

6.2

The customer can at any time choose a shorter play break (called cooling period) of 24 hours. During this period, the game account will be disabled and automatically reopened after 24 hours.

6.3

It is possible to exclude oneself from all game sites via:ROFUS Spillestyrelsen.dk, where the Gambling Authority keeps a register of even closed persons. Customer can register by contacting the Gaming Authority or by following the link above.

6.4

Games can create addiction, and Kasino.dk reserves the right to close any account if Kasino.dk is of the opinion that continuing gambling will cause financial or personal problems for the customer. Likewise, we refer to our.responsible game.

6.5

Self-testing for gambling disease can be carried out by following this link:Ludomani.dk

6.6

Free advice is available at:Stopgalet.dkandLudomani.dk

6.7

Kasino.dk ApS can refer to the Danish treatment centers in case of desired treatment for gamblingani.Gambling Authority Website.

7. Rules/special terms for gaming account and liability

7.1

Once the customer has accepted the terms and registered accordingly, Kasino.dk gives the customer access to a gaming account.

7.2

The game account is personal. The customer participates in the games as a private person, and exclusively for a leisure and entertainment purpose. The customer plays exclusively on his own behalf, and not on behalf of others. A violation of this term constitutes a breach of these terms and may result in the immediate closure of the gaming account.

7.3

If the customer leaves an ongoing game, the game is stored at Kasino.dk and the customer has the opportunity to continue the game through his gaming account for up to 48 hours after the interruption. Should this not happen by a technical error, Kasino.dk will refund the bet to the customer by depositing the amount into the gaming account.

8. Reporting of errors

8.1

If a customer experiences errors or other malfunctions in an ongoing game, the customer must immediately stop the game and within 24 hours contact Kasino.dk's support at the email addresscustomer service@kasino.dkThe Support Division will investigate the matter with a view to finding the reason for the error and its consequences.

If the game continues despite errors or other malfunctions, or the customer does not contact Kasino.dk, the possibility of uncovering the bug will be lost or severely limited, therefore the customer loses his right to refund the bet, as well as any right to be paid winnings from the game, or winnings that would have been won if the error was not present

8.2

The customer is responsible for the security of his or her PC or where the customer has access to the Internet. If the gaming account is accessed by a third party as a result of, for example, but not limited to: viruses, malware or remote control, it is the customer's own responsibility and Kasino.dk cannot be held liable for any loss resulting therefrom.

Kasino.dk is not responsible for incidents or technical errors occurring on the customer's computer, internet connection or other technical equipment for use for accessing Kasino.dks websites.

8.3

The customer accepts that a random generator determines the randomly annoyed events required for games on Kasino.dk's websites. If the result displayed does not match the result on Kasino.dk's server, the result on the server is applicable.

8.4

Kasino.dk disclaims any responsibility for technical errors on the servers that settle Kasino.dks games. Kasino.dk can under no circumstances be held liable beyond an amount equal to the bet.

8.5

Kasino.dk reserves the right to close or pause an ongoing or upcoming game and/or tournament due to technical reasons or if Kasino.dk suspects that fraud, unnatural or illegal activities related to the terms or to Danish law take place.

9. Limitation of liability

9.1

Kasino.dk cannot be held liable for any damage or loss, directly or indirectly, as a result of, or in any way related to, gambling at Kasino.dk, including, but not limited to, damage, operating losses, financial losses, disruptions, loss of business information or any other financial loss or operating loss (even if Kasino.dk has been informed by the customer about the possibility of such loss or damage).

9.2

Nothing in the terms excludes or limits the liability of Kasino.dk in the event of death or personal injury caused by negligence on the part of Kasino.dks or by our employees, agents or employees.

10. Indemnification

10.1

The Customer agrees, on demand, to keep Kasino.dk, Kasino.dk ApS, the management, the board, employees, agents and suppliers indemnified of any claims, claims, damages, losses, costs, including attorneys' fees that may be made, or arising from any breach of these Terms and Conditions.

10.2

The customer agrees to keep Kasino.dk ApS, the management, the board, employees, agents and suppliers indemnified for any claims, claims, damages, losses, costs, including attorneys' fees that may be made or arise as a result of another person having access to Kasino.dk by using the customer's user identification.

10.3

However, the rules in force at any time in the Payment Services and Electronic Money Act on the coverage of losses for the unjustified use of the gaming account by others apply here.

10.4

In case of suspected access by other persons to the customer's Kasino.dk gaming account, the customer is required to change his password immediately and then contact Kasino.dk customer service.

11. Intangible rights

11.1

The Customer acknowledges that all copyrights, trademarks and any other intellectual property rights to material or content provided as part of the gaming services from Kasino.dk belong at all times to Kasino.dk ApS or our licensors.

The customer may use this material only to the extent expressly authorised by Kasino.dk ApS or our licensors, or to the extent permitted by law.

The Customer acknowledges that the material and content present at Kasino.dk is for the customer's personal non-commercial use only and that the customer may download such material and content only to one hard disk for the specified purpose.

All other use of such material and content is strictly prohibited. Customer agrees not to copy, reproduce, transmit, publish, display, distribute, commercially exploit, modify or manufacture program codes, technical solutions, logos, derived products of such material and content further (and not to assist or assist third parties therein).

Use of the brands Kasino.dk as well as other similar brands and Kasino.dk logos are not allowed for professional use without prior written agreement with Kasino.dk.

Text and press photos on the domain www.kasino.dk may be used freely, provided the source is acknowledged.

12. Storage and processing of personal data

12.1

To read more about how Kasino.dk stores and processes personal information, Kasino.dk refers to: personal data policy.

13. Data policy

13.1

To read more about how Kasino.dk processes data, Kasino.dk refers to: personal data policy.

14. Right of establishment

141

Buying or participating in gambling at Kasino.dk is not covered by the right of performance, pursuant to section 18 (2) (4) of the Consumer Agreement Act.

142

The customer's right to pre-retirement thus lapses once the game has started.

15. Non-compliance

15.1

Kasino.dk cannot be held liable in any way for damage, loss, costs and/or expenses, fees and other charges, regardless of how they may have arisen when they arose from:

15.1.1 Infringement of the conditions.

15.1.2Infringement of legislation in the field of gambling.

15.1.3Another person has access to the customer's gaming account. Whether this has happened with the customer's permission or not.

15.1.4If the terms are not met, Kasino.dk shall have the right to retain deposits in the customer's gaming account until an investigation or legal proceedings have been completed.

16. Jackpots

16.1

To some of the games there are associated jackpot pools that rise as games on the respective game. A pre-established percentage of the total bet placed on the game is awarded the jackpot pool for that game. If a jackpot is released, Kasino.dk will deposit an amount of the jackpot pool, thus a jackpot pool will never be empty.

The amount is found in the gaming guide for the game in question. Thus, the customer is guaranteed a minimum amount, to which is added the percentage of the total bet that may have been earned at the time the jackpot pool is triggered.

The customer can see the current jackpot pool at any time at each game. The chance to win a jackpot increases linearly with the size of the bet.

16.2

Jackpot is obtained from a random generator. The customer thus accepts that the random generator will determine the randomly annoyed events required in connection with the jackpot schemes on Kasino.dk's websites.

If the result displayed on the vending machine does not match the result in Kasino.dk's server, or if several customers believe that they have won the same Jackpot, then the result in the server is applicable.

In cases where Kasino.dk becomes aware that there is a discrepancy between the above mentioned results, or where a customer addresses Kasino.dk, and believes to have won a jackpot, Kasino.dk examines the result in the server, and the involved customer (s) are informed of the result of the server, by e-mail within 3 working days.

16.3

If the customer leaves an ongoing and unfinished game with a given jackpot pool, the game is stored at Kasino.dk and the customer has the opportunity to continue the game for up to 48 hours after the interruption. The size of the jackpot pool at the time of interruption is not restored but updated with the applicable pool at the time of resuming the game.

16.4

Kasino.dk may interrupt a jackpot scheme temporarily in case of maintenance of servers, updates and the like. It will be stated in each game whether the jackpot scheme is temporarily interrupted and when the scheme is expected to resume. Once the jackpot scheme resumes, the jackpot pool will be of the same size as before the interruption.

Kasino.dk has access at any time to terminate the Jackpot scheme on a given machine. This is done at 2 weeks notice. The date and time of termination of a jackpot scheme will be clearly stated when the customer enters each game. If a jackpot scheme is terminated as a result of the launch of a new game, the jackpot pool will be transferred to the other games' jackpot pool.

16.5

Other provisions of the terms also apply to games with jackpot schemes.

16.6

In the slot machines where there are Jackpot and/or Top games, the chance to achieve these and the outcome is improved for each credit played on the machine. Chance and outcome fall again in the respective game when prizes are paid from the game.

17. Games from abroad

17.1

Kasino.dks gaming license is valid only in Denmark. www.kasino.dk during stay abroad may be prohibited under the laws of the country concerned, and Kasino.dk has no responsibility in this respect. Foreign IP addresses will be blocked.

18. Cessation of gaming account

18.1

The customer can close the customer's gaming accounts via Kasino.dk or through customer service at any time and without notice, resulting in the game account being closed immediately after the action has been confirmed by email.

18.2

Kasino.dk may, at any time and without notice, close customer's gaming accounts if there is a breach of the terms, the gaming account has not been used for 1 year, or other contractual grounds exist.

It is only Kasino.dk which, on the basis of a factual assessment with final and binding effect between the parties, determines whether there is a breach of the terms and/or any specially applicable terms relating to them, but not limited to bonuses and tournaments. Kasino.dk may otherwise terminate this term by one month's notice.

If the customer has provided incorrect information in connection with registration, or if, at the request of Kasino.dk, the customer has not provided the necessary proof of the accuracy of the information within 30 days, this is considered to be a breach of the conditions and, as a result, Kasino.dk is entitled to close the customer's gaming account. The rule also includes cases where the customer makes transactions on behalf of others or on behalf of others' funds.

When Kasino.dk closes the gaming account, only remaining deposits in the gaming account are returned. Returns are made within five working days after the account is closed, to the bank account from which the funds are generated. Any winnings are paid to Kasino.dk.

If any ongoing bets are not completed before the account is closed, any bets will be lost to the customer.

19. Blocking

19.1

Kasino.dk may block the customer's gaming account at any time and without notice.

19.2

Such a barrier may, for example, occur if the customer has provided incorrect information, misused his gambling account or otherwise failed to comply with his obligations, including these conditions vis-à-vis Kasino.dk.

Kasino.dk can also block the customer's gaming account if the customer's gaming coins. according to Kasino.dk's assessment. have the character of gambling addiction.

If Kasino.dk considers it necessary for technical or security reasons to block the customer's gaming account, the customer will be informed in advance, as far as possible.

The closure of the customer's gaming account will cease when conditions that have given rise to the barrier are no longer present.

20. Complaints

20.1

If the customer considers that a bet has not been executed in accordance with applicable laws and conditions, the customer may complain to Kasino.dk. A complaint must contain information about the customer's identity, as well as the reasons for the complaint.

20.2

Complaints must be reached by Kasino.dk within 30 days of the time when the customer became or should have become aware of the error of complaint. In case of technical errors, Kasino.dk must have received the complaint within 24 hours according to the rules/special terms of the gaming account and liability.

20.3

Kasino.dk will deal with the complaint as soon as possible. If the complaint is not settled within 14 days, the customer will be informed when a decision can be expected.

20.4

If the customer is successful in a complaint, the payment can never exceed what the customer would have been entitled to in the initial payout immediately after the date on which the game is abandoned.

20.5

Complaints against decisions of Kasino.dk may be brought before the Consumer Complaints Board by contacting the Competition and Consumer Protection Agency, Center for Complaints Solving, Carl Jacobsens Vej 35, 2500 Valby, mail: cfk@kfst.dk.

20.6

Further information can be found atKfst.dk

21. Unfinished games

21.1

Should a player lose connection to the Internet or otherwise be prevented from completing the game, the deposit applies if it is placed and registered before the interruption takes place. However, the player has the option to resume his or her play as long as this is done within 10 days. When the player does not resume the game before the deadline expires, the game is abandoned and terminated without further ado. The player does not receive his or her deposit back.

21.2

Any unfinished games are processed as soon as possible and within 90 days at the latest. If an ongoing game is interrupted as a result of an error in Kasino.dk's IT system, the deposit in the disconnected game will be refunded to the player.